Service

New England’s most advanced service department and most experienced precision solution provider.

• Stability from the top, same owners for over 30 years!
• Over 130 years combined experience, we can even service your old Toledo Dial Scale!
• Specializing in high tech, high precision weighing devices for bio-tech and Pharma applications.
• Repairs to nearly all types and brands of weighing equipment.
• ISO17025 accredited
• Sophisticated paperless reporting for weighing equipment, customizable for unlimited test points, environmental readings, measurement uncertainty, USP41 usable range test, ID codes, archiving of past certificates, and pre-scheduled maintenance.
• Serving the chemical, seafood, food and beverage, and general manufacturing industries as well.

Our Technicians

• Each tech carries a cell phone, tablet PC, GPS and our paperless certificate solution.
• Regionalized locations – we have you surrounded with experience and are close by!
• Many times, we can get there today, we also use GPS tracking to re-route techs in emergency cases.
• We carry and can deliver loaner equipment to get you back up and running faster than anyone.
• Fully stocked vehicles with the most common parts to get you back up fast!
• We carry Class 1, and Class F weights to test and calibrate to pounds or Kilograms at your request.

Inside the service department

• Call us and we respond, it’s just that simple.
• Tracking of any shop repair in house for updates.
• Access to parts for virtually any brand of scale or balance, most with direct connection to the manufacturer!

• Huge library of old and new service manuals, and of course access to on-line updates.
• Authorized service depot for many brands as well.
• Factory Authorized for servicing of Ohaus, Sartorius-LPS, and Minebea-Intec ( Formally Sartorius-Intec)
• Sophisticated servicing software, required for many high precision equipment.