Service

New England’s most advanced service department and most experienced precision solution provider.

  • Stability from the top, same owners for over 30 years!
  • Over 130 years combined experience, we can even service your old Toledo Dial Scale!
  • Specializing in high tech, high precision weighing devices for bio-tech and Pharma applications.
  • Repairs to nearly all types and brands of weighing equipment.
  • ISO17025 registered
  • Sophisticated paperless reporting for weighing equipment, customizable for unlimited test points, environmental readings, measurement uncertainty, USP41 usable range test, ID codes, archiving of past certificates, and pre-scheduled maintenance.
  • Serving the chemical, seafood, food and beverage, and general manufacturing industries as well.

Our Technicians

  • Each tech carries a cell phone, tablet PC, GPS and our paperless certificate solution.
  • Regionalized locations – we have you surrounded with experience and are close by!
  • Many times, we can get there today, we also use GPS tracking to re-route techs in emergency cases.
  • We carry and can deliver loaner equipment to get you back up and running faster than anyone.
  • Fully stocked vehicles with the most common parts to get you back up fast!
  • We carry Class 1, and Class F weights to test and calibrate to pounds or Kilograms at your request.

Inside the service department

  • Call us and we respond, it’s just that simple.
  • Tracking of any shop repair in house for updates.
  • Access to parts for virtually any brand of scale or balance, most with direct connection to the manufacturer!
  • Huge library of old and new service manuals, and of course access to on-line updates.
  • Authorized service depot for many brands as well.
  • Factory Authorized for servicing of Ohaus, Sartorius-LPS, and Minebea-Intec ( Formally Sartorius-Intec)
  • Sophisticated servicing software, required for many high precision equipment.